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How do I resolve a payment issue?

What to do if you're having trouble with a payment on your Slipstream account.

Written by Dan Demole

Common Payment Issues

  • Card declined — Check that your card details are correct and your billing address matches what your bank has on file

  • Unexpected charge — This is usually an annual renewal. See how renewals work →

  • Charged after cancelling — Make sure you completed the full cancellation flow. See how to cancel →

Contact Support

For any payment issue we can't resolve above, email support@slipstreammusic.com with your account email and a brief description. Our team responds within 24–48 hours.

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