If you subscribed while you had a Slipstream tab open from before adding your payment method, that tab may still be showing an older version of your account — one that thinks you're on a free plan.

This is why clicking a download or trying to cancel can show a "Subscribe" prompt, but then clicking it says "You already have an active subscription." Your account is fine — the page just hasn't caught up yet.

Log out and log back in, or do a hard refresh of the page:

This reloads your account status. Once you're back in, downloads, cancellation, and all subscription features will work normally.

Note: You don't need to make any changes to your account, payment method, or subscription — they're all active and in good standing.

If you've logged out and back in and are still seeing the issue, reach out to our team at support@slipstreammusic.com and we'll sort it out quickly.